Online Returns & Exchanges
NON-RETURNABLE ITEMS: The following items are non-returnable. No exceptions.
- All official Dirt + Diamonds Apparel and Accessories
- All accessories
- All jewelry
- All intimates
- All sale items
If you wish to exchange your item for another size, you must return your unwanted item back to us. This is the only time we will issue a return in the form of an exchange. The item(s) must be clean, scent free, unworn, unwashed, no stains and have all tags attached. Please include your package slip with the exchange. We do not supply the shipping label for the return/exchange. An image of your product must be submitted by email before you ship the item back for an exchange/return. After we receive, inspect and approve your item, we will issue a return of that product and then you may then place an order for the desired size. Shipping charges will apply to all orders. If you have any questions shoot us an email at firstname.lastname@example.org and we will be happy to help! No exchanges or returns on any official Dirt + Diamonds Merchandise. No exceptions!